NHAI Helpline: 1033
Toll collected more than the notified rate
FASTag charged multiple times for single pass
Toll collected without providing receipt
Toll being charged despite damaged road within toll limits
Queue exceeds 100m or 10 min wait - free pass applicable
Toll being charged at expired / unauthorized point
Two-wheelers, ambulance, or other exempt vehicles being charged
Multiple lanes closed causing congestion
Boom barrier, scanner, or display not working
Rude or unprofessional behavior by toll staff
Any other toll-related violation
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