FASTag charged multiple times for single pass

Toll collected without providing receipt

Toll being charged despite damaged road within toll limits

Queue exceeds 100m or 10 min wait - free pass applicable

Toll being charged at expired / unauthorized point

Two-wheelers, ambulance, or other exempt vehicles being charged

Multiple lanes closed causing congestion

Boom barrier, scanner, or display not working

Rude or unprofessional behavior by toll staff

Any other toll-related violation