Analytics & Insights

Track civic health, area rankings, and get weekly digests

Civic Health Index

64/ 100 +2 this month

City Average | Grade: C (Average)

Jubilee Hills

Ward 8

82

A - Very Good

Resolution Rate88%
Official Response85%
Citizen Participation75%
+4 this month

Kukatpally

Ward 3

65

C - Average

Resolution Rate62%
Official Response58%
Citizen Participation70%
0 this month

Dilsukhnagar

Ward 22

45

F - Poor

Resolution Rate40%
Official Response35%
Citizen Participation45%
-6 this month

Citizen Engagement

4,280

Monthly Active Users

+12%

342

Reports This Month

+8%

890

Daily Active Users

-3%

5,670

Total Upvotes

+23%

Weekly Activity

This week
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Peak: Thursday (890 DAU)Avg: 746 DAU

21%

DAU/MAU Ratio

2.8

Reports per 1K citizens

Municipal Report Card

March 2026

D

Overall Grade — 2/8 targets met

Pune Municipal Corporation Performance

Total Reports Received
634
Reports Resolved
435(Target: 80%)
Avg Resolution Time
8.2 days(Target: 7 days)
SLA Compliance
68%(Target: 85%)
Citizen Satisfaction
3.8/5(Target: 4.0/5)
Repeat Issues
12%(Target: <10%)
Budget Utilization
74%(Target: 80%)
Active Citizens
4,280(Target: 3,000)